Browse different categories/topics and respond to posts. Login using "demo" (username) with "ForumDemo" (password) to unlock all the features! Database created using MySQL - site focused on backend functionality.
Website built for a home-baking upstart using Squarespace. Site is focused on front-end design elements and sports a custom color palette along with a custom logo.
Streamlining processes involving data extraction/synthesis across multiple platforms and departments.
Providing assistance across the entire data lifecycle: validation, cleaning, analysis, visualization, story-telling, archiving.
Creation of PowerBI dashboards, reports, and data pipelines involving PowerQuery.
IT Support Analyst
Burns White LLC (Pittsburgh, PA)
September 2021 - April 2023
Primary point of contact for all technical issues throughout headquarters and satellite offices.
Responsible for properly documenting (via Fresh Service tickets), troubleshooting, and following up with all incoming incidents via phone and email.
Troubleshooting included typical office equipment/workstations, mostly Cisco and Windows.
Opportunity to coordinate with several teams to create comprehensive solutions to problems.
Customer service attitude ensures all clients are treated fairly and updated appropriately.
Help Desk Analyst
American Eagle Outfitters (Warrendale, PA)
October 2020 - April 2021
Primary point of contact for all technical issues between retail stores and corporate users.
Responsible for creating concise Jira tickets out of incidents via phone, email, and chat.
Troubleshooting included networking equipment, servers, computers, registers, Active Directory accounts, iPods, printers, scanners, pinpads, and many other peripherals.
Opportunity to work with multiple teams/vendors and employ customer service techniques.
Robot Technician
Bossa Nova Robotics (Leetsdale, PA)
November 2019 - July 2020
Responsible for ensuring robots successfully complete inventory scan missions.
Troubleshooting robot actions such as: docking, moving, avoiding barriers, scanning inventory, and uploading data.
Ability to multitask by remotely monitoring 20+ robots and solving any issues in a timely fashion.
Ability to creatively solve problems, troubleshoot, and document well.
Wireless Data Specialist
RJM Wireless, Inc. (Wexford, PA)
May 2018 - September 2018
Responsible for processing and synthesizing raw data into a concise, readable report.
Balanced responsibilities between creating reports and performing long-term analysis.
Responsible for training multiple replacements after only a summer of experience.
SIGINT Analyst and Reporter
1st Radio Battalion (Camp Pendleton, CA)
Special Operations Task Force West (Camp Kopp, Afghanistan)
August 2010 - July 2015
Performed the duties of a United States Marine Corps Signals Intelligence analyst and operator (MOS 2621).
Responsible for producing and reviewing over 1,000 time-sensitive intelligence reports in support of tactical and strategic operations during Operation Enduring Freedom.
Received an honorable discharge in 2015 after completing enlistment, earning a Certificate of Commendation and Afghanistan Campaign Medal.
Instructed four separate courses in computer networking, network security, and emerging technologies.
Education & Awards
Google Data Analytics Specialization
Coursera | March 2023
Relevant Coursework:
Data lifecycle, collection, and cleansing
Spreadsheets (filtering, functions, pivot tables)
SQL (functions, joins, subqueries)
Data visualization and storytelling using Tableau
R programming (analysis and visualization)
University of Pittsburgh
B.S. Information Sciences | May 2019
Overall GPA: 3.6/4.0 - Major GPA: 3.8/4.0 - Dean's List 6 semesters
Relevant Coursework:
Analysis of Information Systems
Human Factors in System Design
Web Programming
User Centered Design
Algorithm Analysis & Implementation
Data Structures
Computer Security
Database Management Systems
Telecom & Networks
Written Professional Communication
Joint Cyber Analysis Course (JCAC)
Honor Graduate | May - November 2011
Relevant Coursework:
Unix OS
Windows OS
Networking Protocols and OSI model
Subnetting and Routing
Network Mapping
Packet Filtering and Analysis
Awards
National Defense Service Medal 2010
Global War on Terrorism Service Medal 2011
Honor Graduate of Joint Cyber Analysis Course 2011
Meritorious Promotion, Meritorious Mast Award 2011, 2012
Letters of Appreciation (2) 2011, 2012
Marine Corps Good Conduct Medal 2013
Afghanistan Campaign Medal 2014
NATO Medal- ISAF Afghanistan 2014
Certificates of Commendation (2) 2014, 2015
Graduated Magna Cum Laude from University of Pittsburgh 2019
Interests & Hobbies
Disc Golf
My favorite hobby.
It has the familiar challenges and lessons from traditional golf, only it is much more environmentally friendly with fewer barriers to entry.
I am involved in the various Pittsburgh area League Nights and any tournaments I can make it to.
In my biased opinion, it is the very best way to take a walk.
Tabletop Games
Strategy, politics, luck... what's not to love about a good board game?
I am not picky, however, I do prefer role-playing strategy games such as Munchkin or Dungeons & Dragons.
These games tend to have a creative element to them in addition to involving strategy that fosters a positive atmosphere.
Music
Music is my primary artistic outlet.
I grew up playing percussion instruments (drum set, marimba, etc) in various bands and drumlines.
Since then I have come to play the keyboard, harmonica, and guitar.
Sometimes I play covers, sometimes I am inspired to write my own music (typically on guitar).
Pixel Art
Pixel art is a fun style that requires a serious attention to detail in order to be successful.
What began as a way of helping my brother create video game art quickly turned into a useful graphic design tool. Thanks bro!
Whether its a logo, a website icon, or a DnD token; just about anything can be pixelated.